We walked to Far East Plaza and decide that we want to do hair treatment for our screwed up hair. We literally walked the entire plaza and there were so many salons!!! Really like almost half of the plaza are filled with salons.
Then I remember that the last time I came to Far East Plaza, I was with Janice and we both dyed our hair, but before we dyed out hair, Janice went to bleach her hair at this salon. I had a good impression of the salon because the boss, a lady, was very friendly and made conversations with us. She assured Janice like her products are good and like it's cheaper than any other places. So I suggested to Joanne and we decided to go over and ask about the treatments they provide.
So initially they told us that we should do the CPR treatment, which costs $120, as it'll help to tame our frizzy hair and make our hair healthier. So like after much thoughts, I mean like it's $120 yo, we decided to do it. And the moment we sat on the chair, the boss came up to me and told me that I should do the Sheseido treatment instead as it is more lasting, like lifetime, while the CPR one after a few washes it'll be back to my normal hair. And she told me it'll cost $220. And honestly I really hesitated damn long because it's fucking $220, it's not small sum of money for someone like me. After much thoughts, okay I decided to do the Sheseido treatment. And for Joanne, instead of doing the CPR treatment she did a scalp care treatment instead as her hair stylist told her that her problem was more on the scalp instead.
So I trusted my hair stylist, Rose, with my fucking hair, and my $220.
I sat patiently where she attended to my hair. First she applied some cream on my head then left the cream for around 10 minutes before washing it away. After which she helped me to trim some of hair. After cutting my hair, she proceed on to straightening my hair and I did not think so much as I thought it was probably a routine for them to straighten their customer's hair after a cut. I mean I do get that service quite often when I cut my hair. Like the last time I went to dye my hair, the lady helped me to straighten my hair as well. In fact I thought it was reaching the end of the treatment. So I didn't think so much nor asked her any question.
After straightening my hair, she asked me in chinese, (fyi: she's a chinese citizen aka china foreign talent) if i wanted to do the CPR or Sheseido, and I remembered the boss recommending me to do the Sheseido at the start, so I replied her "Sheseido". Then she went on and applied another cream onto my hair and left it on for around 10 minutes like that, before washing off the cream. So while washing my hair, she was promoting to me a package of $628 for 5 treatments and 2 additional free, on top of that they will give today's treatment for free. But then because I'm still a full time student, earning my own pocket money from working part time, $628 is really like a bomb to me. She kept promoting and trying to persuade me to get it. Then when I went out, Jo told me she bought the package and can pay half of it first today, next session then pay another half. I was abit like thinking maybe I should get it cause it's like $628 for 8 sessions?! Like quite worth right??????
So Rose sprayed some thing on my head and put the steamer thing over my head, I was just discussing with Jo if I should get it. After that I decided to get it and I told Rose ah. Then when she brought me in to wash my hair again, I just wanted to double confirm with her that I can pay half which is $314 today. But she replied to me in chinese that on top of half of the package $314, I had to pay for the Sheishedo rebonding which is $220. So I asked her huh I thought you tell me if I sign the package today's treatment waived off? Then she told me yeah they will waive off the Sheishedo treatment which is $120, so I have to pay half the package $314 AND the Sheishedo Rebonding $220, which is $534, if pay total package at one go, it'll be $848, which is like close to $1000?!!!!
That moment my mind literally went blank. I was so shocked. I had no fucking idea that I did a fucking rebond. So I told her huh I thought I am only doing the Sheseido treatment? Your boss told me it was $220. Then she went to ask her boss and the boss merely said, "Oh must be miscommunication between you and her (Rose)."
First of all, the boss only told me it was a Sheseido treatment, not a Sheishedo Rebond. Like wtf I went there only with the thought of doing a treatment, not to do a fucking rebond.
Secondly, Rose did not even bother to reconfirm with me. She never told me like what she was doing with my hair at all. At least for Jo, her hair stylist will keep telling her what step she was doing and all.
Thirdly, neither Rose nor the boss apologised to me, or even offer any kind of help to me. All Rose did was still trying to persuade me to get the package, cause the moment i found out that I actually did a fucking rebond and a treatment which will cost me $340, I told her I did not want the package already. Really, all she did was like trying to tell me how my hair will be better if I did more treatments and that the package very worth and all. SHE STILL WANTED TO PERSUADE ME TO GET THE PACKAGE. But trust me, I was so angry none of her words actually went in. The boss also did NOTHING! After saying that it was miscommunication between me and Rose, she just went to the cashier and sat there. She just told, "Oh then never mind ah, you don't get the package then just pay for today's treatments ah."
I was so fucking angry that I literally black face all the way. Rose offered me a name card but I did not even want to take it because I was that mad.
The service was terrible and after that I read online that there were actually bad reviews about Rose and the boss as well. So for now, I can't tell you if the treatment really worked out, but it better do, and better last lifetime, otherwise I'll be really pissed and just argh, cursing at them.
I really would tell you to think twice about going to this salon. I think the prices are considered cheap, but just be careful and ALWAYS DOUBLE CONFIRM EVERYTHING, EVERY STEPS.
I don't want another victim like me. ;'(
If I knew I was going to spend $340 at a shop like that, I would rather go to a more known salon than this fucked up salon......
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Highest Hair & Beauty Salon
14 Scotts Road Far East Plaza
#03-18 Singapore 228213
I'll be back with another post to review on my hair!